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CRUM CONSULTING

Data Integrity Subcontractor

POSITION DESCRIPTION 2024

OVERVIEW

As a subcontractor for Crum Consulting, you are expected to conduct yourself in a manner consistent with Firm’s culture and expectations, both internally and externally, both during business hours and outside of business hours. You are an expert in your field, and will provide clients with structure, education, counsel, advice, and deliverables, with class and confidence. Your conduct and deliverables are a direct reflection of Crum Consulting, and you are expected to meet or exceed our company standards.

SCOPE

This is an hourly position that reports directly to Crum Consulting’s Founder.

GENERAL RESPONSIBILITIES

  • Attend mandatory Crum Consulting check-ins, and participate as such in any and all discussions, metrics, and training

  • Attend all mandatory client check-ins, as they are provided per client project, and participate as such in any and all discussions, collaborations, and development

  • Commit to a maximum turnaround time of 24 business hours for all internal and client communications, and take responsibility for delegating communication to your supervisor in the event that turnaround time will not be able to be met

  • Collaborate with Crum Consulting in determining and developing your book of services

  • Actively participate in prospecting and referring business to Crum Consulting for subcontracting services

  • Collaborate with Crum Consulting in marketing and networking efforts related to your services

  • Maintain comprehensive client and project notes, and communicate all to Crum Consulting through our internal project management system

  • Maintain client relationships with integrity and dedication

  • Assumes responsibility for Self-Development

    • Identifies learning needs

    • Seeks educational or enrichment activities to meet learning needs

    • Accepts constructive feedback and seeks to improve performance continuously

JOB SPECIFIC RESPONSIBILITIES (include but are not limited to)

  • Implement foundational components to support all service deliverables

  • Create, audit, and manage client standard operating procedures

  • Create, audit, and manage client internal technical and template content

  • Facilitate research project support and deliverables

  • Provide virtual inventory management support

  • Provide virtual product management support

  • Facilitate project management support and deliverables

  • Provide virtual quality assurance support

  • Meet or exceed all success criteria expectations provided per client

  • Execute requested deliverables, in the brand’s voice, per client

  • Execute research, reporting, and analytics as requested and/or required by clients

  • Facilitate client meetings, as needed, to support the success criteria

EDUCATION & EXPERIENCE

  • This position requires a minimum of 1 year active experience in the job specific responsibilities detailed above

  • Ability to make independent judgments with respect to the appropriateness of care to be delivered

  • Able to prioritize projects and tasks

  • Flexibility with work schedule

  • Ability to access, input, and retrieve information from a computer

  • Knowledge of office procedures and office machines (i.e. computer, printer, copier, etc.)

  • Ability to work as part of a nationally remote team

  • Ability to communicate accurately and concisely

  • Excellent interpersonal skills

  • Demonstrated expertise in continuous quality improvement and customer service

Data Integrity Application; woman sitting on the couch with a laptop on her lap