Creating Consistency
Structure Cole Crum Structure Cole Crum

Creating Consistency

The goal of any business in any sector is to be able to automate as many processes as possible in order to minimize overhead expenses. Prior to automation, your business must be able to provide consistency across all processes. And, in order to provide consistency, you must first establish your business standards. It all starts with developing and documenting your Standard Operating Procedures, or SOPs.

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What is a Brand Image - Part I
Foundation Cole Crum Foundation Cole Crum

What is a Brand Image - Part I

Your business’ brand image is equally as important as your products/services. It should drive every business decision you make, from the scent that people will first smell when they walk in, to the causes you represent and support, to the types of products and services you offer.

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