Wait, I Can Do That?
Success Cole Crum Success Cole Crum

Wait, I Can Do That?

I have worked with countless business owners throughout my career, and some of my fondest moments are those in which a client says, “Wait, I can do that?”. These moments can vary in catalysts, but all stem from the client receiving permission or encouragement to do something completely opposite of what they view as the way it’s always been.

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The Value of Old School
Success Cole Crum Success Cole Crum

The Value of Old School

To some people, honoring a strong human component in business is considered “old school”. Why have a human customer service agent, when you can have a bot? Why send personalized messages, when you could just mass-market? Why call to wish someone a happy birthday, when you could just write “HBD” on their Facebook wall?

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Change Management; Radical vs. Consistent
Refresh Cole Crum Refresh Cole Crum

Change Management; Radical vs. Consistent

Supporting the inevitable changes your business will experience is embodied by change management. This is achieved through the methods and workflows in which your business documents and implements change, both internally and externally. Simply put, change management is the management of changes.

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The Mystery of Operations
Structure Cole Crum Structure Cole Crum

The Mystery of Operations

Operations is not necessarily client-facing, but the results of the work executed are absolutely client-facing. Because of this veil, many business owners put off establishing their operational foundation.

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Do I Need a Coach?
Success Cole Crum Success Cole Crum

Do I Need a Coach?

A coach, an advisor, a manager, a mentor…guidance comes in many forms. Depending where you are in your life, you may be facing a challenge that has you asking, “Do I need help? Can a coach help me?”.

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Understanding Your Data Analytics
Growth Cole Crum Growth Cole Crum

Understanding Your Data Analytics

As a business owner, you have likely been exposed to some form of data analytics; website, social media, or search engine, to name a few. But have you taken the time to get to know what all of those numbers mean, and how they impact your business?

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What is a Brand Image - Part I
Foundation Cole Crum Foundation Cole Crum

What is a Brand Image - Part I

Your business’ brand image is equally as important as your products/services. It should drive every business decision you make, from the scent that people will first smell when they walk in, to the causes you represent and support, to the types of products and services you offer.

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Honor Your Why
Success Cole Crum Success Cole Crum

Honor Your Why

It all comes down to honoring your why. Everyone’s why is different, but just as equally important. Our why is what drives us. It is what pushes us forward when we feel we have nothing left to give.

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When Values are Clear, Decisions are Easy
Success Cole Crum Success Cole Crum

When Values are Clear, Decisions are Easy

During the COVID-19 pandemic that started that escalated in 2020, over 20 million people lost their jobs in the US alone. In the first 3 months of the pandemic, people who had lost their job were faced with a difficult decision about their likelihood.

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